Privacy Policy

1. Information We Collect

At WebScrapingHub ("we", "our", or "us"), we prioritize the privacy and security of our clients. When you submit inquiries, request sample datasets, or engage our web scraping services, we collect:

• Contact Details: Your name, business email address, company name, and phone number.
• Project Specifications: Target websites, extraction parameters, desired schemas, and delivery preferences.
• Technical Log Data: Non-personally identifiable server logs including browser type, IP address, and referring URLs.

2. How We Use Information

We use the information we collect to:

• Provide custom web scraping feasibility assessments and project quotations.
• Deliver structured data feeds (CSV, Excel, JSON, REST API) as agreed in service scopes.
• Respond to customer support requests and technical inquiries.
• Maintain security, prevent fraudulent activities, and improve our services.

3. Public Data Extraction & GDPR Compliance

WebScrapingHub specializes in scraping publicly accessible real estate listings, market transactions, property specifications, and publicly listed broker contacts. We do not extract private personal correspondence, password-protected portals, or non-public financial credentials. Our data pipelines strictly adhere to European GDPR and international privacy principles by focusing on commercial real estate and public market records.

4. Data Confidentiality & Non-Disclosure

All client project specifications, proprietary schema requirements, custom target lists, and delivered datasets are treated under strict confidentiality. We do not resell custom client datasets to direct competitors unless explicitly authorized or part of standard pre-built public market catalogs.

5. Data Security & Storage

We employ enterprise-standard encryption protocols (TLS/HTTPS), role-based access control, and secure cloud storage buckets (AWS S3, Google Cloud) with automated access rotation to safeguard your project information.

6. Contact Us Regarding Privacy

If you have any questions or requests regarding this Privacy Policy or your data, please contact our Data Governance Team at:

Email: admin@webscrapinghub.com